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IT/Software Development

Posted by: PARAKH

Posted date: 2009-Jul-29

Location: Stamford

Our client is currently looking for a Call Center Support person.

The ideal candidate will have 1 year of Helpdesk level 1 experience. This individual will work with the other call coordinator to receive incoming calls. If they can resolve the issue themselves, ie password reset, great. If not, they will dispatch it to the correct technician. They will be responsible for opening and closing tickets within remedy, all documentation, and overall managing the queue.

The shift will be from 8-5 some weeks and 10-7 other weeks. The person must be flexible.

all candidates must have 1 year of experience supporting the following Windows XP, Office, Outlook, Remedy.

Required Skills:
Phone Support, REMEDY, MICROSOFT WINDOWS XP, OUTLOOK

Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V

Job Title IT/Software Development Post Details

Posted By PARAKH Job Function Start Date Salary Cell Phone Email www.teksystems.com Location Stamford           Deadline

Category Location Location -> Stamford Job Type Job Type -> Full-time Classification CT Job Classification -> Computer

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